PRIVACY POLICY
Last updated: 12 October 2026
1. About this policy
This Privacy Policy explains how personal information is collected and used when you visit chrysaoikonomou.com or contact Dr Chrysa Oikonomou through the website.
2. Data controller
The data controller responsible for the processing described in this policy is:
Dr Chrysa Oikonomou
Marasli 1
106 76 Athens
Greece
Email: info@chrysaoikonomou.com
3. Information we collect
When you use the contact form, we may collect:
- Your full name
- Your email address
- Your telephone number
- How you heard about the practice
- The contents of your optional message
- Any other information you choose to provide
The website and its service providers may also process limited technical information, such as your IP address, browser and device type, pages visited, security logs and cookie preferences.
Online booking, store and payment-checkout services are not currently active. This policy will be updated before any such services are introduced.
4. How and why we use your information
We may use personal information to:
- Respond to enquiries and requested communications
- Take steps at your request before arranging a consultation or providing a service
- Operate, secure and maintain the website
- Prevent misuse, fraud or technical problems
- Comply with applicable legal and regulatory obligations
- Understand website performance where optional analytics consent has been provided
Depending on the circumstances, processing is based on taking steps at your request, compliance with legal obligations, legitimate interests in operating and securing the website, or your consent where consent is required.
5. Medical and sensitive information
The contact form is intended for general enquiries and is not designed for medical records or detailed clinical information.
Please do not submit diagnoses, medical histories, clinical photographs, identification documents or other sensitive health information through the general contact form.
The form must not be used for medical emergencies. If you require urgent medical attention, contact the appropriate emergency service.
Where sensitive information is voluntarily provided, it will be handled only as reasonably necessary to respond, protect vital interests where applicable, meet professional or legal obligations, or establish, exercise or defend legal claims.
6. Service providers and recipients
Personal information may be processed by carefully selected service providers that support the website and communications, including:
- Wix, which provides website hosting, forms, security and related website services
- Usercentrics, which provides cookie-consent management
- Email, communications, IT and professional service providers where necessary
These providers process information according to their applicable terms, privacy commitments and data-processing arrangements. Information may also be disclosed where required by law or necessary to protect legal rights.
Personal information is not sold.
7. International transfers
Some service providers may process information outside Greece or the European Economic Area. Where required, such transfers are made using an applicable legal mechanism, such as an adequacy decision or appropriate contractual safeguards.
8. Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries and meeting applicable professional, legal, accounting, security or dispute-resolution requirements.
Retention is assessed according to the nature of the information, the status of the enquiry or professional relationship, applicable obligations and the need to establish, exercise or defend legal claims.
9. Cookies and similar technologies
The website uses essential technologies required for operation, security and the recording of privacy preferences. Optional functional, analytics or marketing technologies will be used only where enabled and where the visitor has provided any consent required by law.
More information will be available in the Cookie Policy and through the website’s privacy-settings control.
10. Your data-protection rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request erasure of your information
- Request restriction of processing
- Object to certain processing
- Receive eligible information in a portable format
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise a right, contact info@chrysaoikonomou.com. Additional information may be requested where reasonably necessary to confirm identity.
You may also contact the Hellenic Data Protection Authority through its website at www.dpa.gr.
11. Security
Reasonable technical and organisational measures are used to protect personal information. However, no internet transmission or electronic-storage system can be guaranteed to be completely secure.
12. Children
The website is intended for a general audience. Enquiries concerning a child should be made by a parent, guardian or other person legally authorised to act on the child’s behalf.
13. Third-party links
The website may contain links to third-party websites. Those websites operate under their own privacy policies, and this policy does not cover their independent practices.
14. Changes to this policy
This policy may be updated when the website, its services or applicable requirements change. The revised version will be posted on this page with an updated date.
15. Contact
For questions about this policy or the use of your personal information, contact:
Dr Chrysa Oikonomou
Marasli 1, 106 76 Athens, Greece
info@chrysaoikonomou.com